Annual Maintenance Contracts
Annual Maintenance Contract (AMC)
What is an AMC?
An Annual Maintenance Contract (AMC) is a service agreement that ensures your products or systems receive regular maintenance and support. This contract is designed to keep your systems running smoothly, minimize downtime, and extend the lifespan of your equipment.
Why Choose Our AMC?
Cost-Effective Maintenance: Regular upkeep can save you money by preventing major issues.
Priority Support: Get quicker response times for any technical issues.
Peace of Mind: Knowing that your systems are regularly maintained provides peace of mind.
Services Included
Regular Inspections & Maintenance: Periodic check-ups to ensure optimal performance.
Preventative Maintenance: Identifying and resolving potential issues before they escalate.
Emergency Repairs: Prompt response to unexpected breakdowns.
Software Updates & Upgrades: Keep your systems updated with the latest features and security patches.
Remote & On-Site Support: Assistance provided either remotely or at your location, depending on the issue.
AMC Plans and Pricing
We offer flexible AMC packages tailored to your needs:
Basic Plan: Essential maintenance services for small setups.
Monthly inspections
Limited support hours
Email support
Standard Plan: Ideal for medium-sized setups.
Bi-weekly inspections
Priority support
Phone and email support
Premium Plan: Comprehensive coverage for large setups.
Weekly inspections
24/7 emergency support
Dedicated account manager
Contact us for detailed pricing or to create a custom plan tailored to your specific requirements.
How It Works
Assessment: We assess your equipment or system to understand its maintenance needs.
Contract Signing: We discuss and finalize the terms of the contract.
Regular Maintenance: Scheduled visits and remote support as outlined in your chosen plan.
Emergency Support: Quick response and resolution for any unexpected issues.
Terms and Conditions
Contract Duration: Typically one year, with options to renew annually.
Exclusions: Replacement parts and third-party software fees are not included.
Cancellation Policy: You can cancel anytime with a 30-day notice period.
FAQs
How quickly can I get support?
Response times vary by plan, with priority support for Standard and Premium plans.
Can I upgrade my plan?
Yes, you can upgrade your plan at any time to suit your evolving needs.
What if I need additional services not covered in the AMC?
We can provide additional services at discounted rates for AMC clients.
